The Number Of Users Decreased After Upgrade to OnApp 6.0

Question

Why has the number of users from the sidebar on my Control Panel decreased after the upgrade to OnApp 6.0?

Environment

OnApp 6.0

Answer

OnApp 6.0 provides a number of active users on the sidebar in your Control Panel. Users who are suspended or deleted, as well as the system users, are not taken into account. If you activate some of the suspended users, the number on the sidebar increases. 

Additional Information

You can run the following command in your database to check the number of active users displayed on the sidebar:

select count(*) from users where status ='active';

You can also run the following command to check that the total number of users in the database hasn't changed after the upgrade to 6.0: 

select count(*) from users;