Issue
- Backup is failing with an error
Fatal: OnApp::Actions::Fatal Storage API Call failed: {"result"=>"FAILURE", "error"=>"onappstore activate failed for vdisk emh7gjtcsdra1y with error map: [('3945699157', u'activateLocalVDisk - failed with error Traceback (most recent call last):\\n File \"onappstoreAPI.py\", line 1144, in activateLocalVDisk\\nException: Cannot online snapshot emh7gjtcsdra1y, another snapshot 1vo4ikgdwqy793 of VDisk 7if5ct6p4da3mw already online on node 3945699157.\\n'), ('4174367307', u'activateLocalVDisk - failed with error Traceback (most recent call last):\\n File \"onappstoreAPI.py\", line 1144, in activateLocalVDisk\\nException: Cannot online snapshot emh7gjtcsdra1y, another snapshot 1vo4ikgdwqy793 of VDisk 7if5ct6p4da3mw already online on node 4174367307.\\n')] and optional error: API call failed for a subset of nodes. Failures: [('3945699157', u'activateLocalVDisk - failed with error Traceback (most recent call last):\\n File \"onappstoreAPI.py\", line 1144, in activateLocalVDisk\\nException: Cannot online snapshot emh7gjtcsdra1y, another snapshot 1vo4ikgdwqy793 of VDisk 7if5ct6p4da3mw already online on node 3945699157.\\n'), ('4174367307', u'activateLocalVDisk - failed with error Traceback (most recent call last):\\n File \"onappstoreAPI.py\", line 1144, in activateLocalVDisk\\nException: Cannot online snapshot emh7gjtcsdra1y, another snapshot 1vo4ikgdwqy793 of VDisk 7if5ct6p4da3mw already online on node 4174367307.\\n')]"}
Environment
OnApp 5.x.x / 6.x
Resolution
There is most likely a zombie disk that needs to be deleted. Check the state of the IS zone via the diagnostics page and delete any zombie disks that show up