Broadcom driver issues

Issue:

There is a known issue with old Broadcom NetExtreme2 NIC drivers that can affect the operation of your OnApp cloud, especially if you are running ISCSI. We have provided instructions on how this can be upgraded to the latest drivers.

Environment

All OnApp Versions. Static compute resources. Hardware issue, not OnApp related.

Resolution:

1. Please visit the following URL to download the latest drivers (note that these are now provided by QLogic rather than Broadcom):

https://ldriver.qlogic.com/ldriver/driver-srpms/netxtreme2/

Please locate the relevant version of the source rpm package, then you should upload it on each hypervisor concerned.

For example, HV is running CentOS 7 

# wget https://ldriver.qlogic.com/ldriver/driver-srpms/netxtreme2/netxtreme2-7.14.76-1.rhel7u9.src.rpm

Install the source package:

# rpm -ivh netxtreme2-7.10.12-2.rhel6u4.src.rpm

Option 1. Build an rpm package

Run the following commands:

# yum -y install make gcc rpm-build redhat-rpm-config
# cd ~/rpmbuild
# rpmbuild -bb SPECS/kmp-netxtreme2.spec 

The driver installation rpm package will be located in ~/rpmbuild/RPMS/

Install the driver:

# rpm -ivh ~/rpmbuild/RPMS/x86_64/kmod-netxtreme2-7.14.76-1.rhel7u9.x86_64.rpm

Option 2. Compile and install the driver

Run the following commands:

# cd ~/rpmbuild/SOURCES/
# tar -zxvf netxtreme2-7.14.76.tar.gz
# cd ./netxtreme2-7.14.76
# make
# make install

2. Once you have completed these steps please reboot the machine by issuing the following command:

# reboot

In case of any issues, please contact your hardware vendor to check for NICs drivers/firmware and upgrade instructions.