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Change Administrator's password for Windows VM

  • Updated
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Issue

Unable to change the Administrator's password via Tools -> Administrative Options -> Reset Administrator Password

 

Environment

  • Windows Desktop or Server VM (Template 3.x and 4.x)
  • All OnApp Versions 

 

Resolution

1. Connect to the CP with ssh:

ssh root@CP_IP_ADDRESS
su onapp

2. Connect to the Windows VM:

For 3.x templates:

ssh -o StrictHostKeyChecking=no SvcCOPSSH@VM_IP_ADDRESS

For 4.x templates:

ssh -o StrictHostKeyChecking=no Administrator@VM_IP_ADDRESS

Make sure that "A" in Administrator is capital letter.

3. Run Command Prompt:

cmd

4. Change Administrator's password (recommended to set password from UI (Information -> Login administrator / password))

net user administrator newpassword

In case this is Windows VM with ADDS (Active Directory Domain Services) installed:

net user administrator newpassword /domain

5. Close ssh connection.

Reboot is not required and now this user can log in normally with the password from the UI.

 

P.S. Does OnApp Cloud Support Active Directory Domain Controllers?

Yes. The only limitation is that from UI, OnApp cannot change or reset the password if the Windows virtual server is used as a domain controller.