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Question
Why am I seeing the log entries that say HypervisorZoneIsNotResponsive?
Environment
OnApp versions 5.x
Answer
This means that the CP server has been unable to contact all of the Hypervisors in a particular Hypervisor Zone.
In these cases, no action is taken by OnApp. It will not try to failover any VMs to other HVs, as we know that all valid HVs are currently unavailable. This is an advisory message.
Typically, we see this if there is a network outage on the management network. Thus, once the HVs become active again, you will see the message HypervisorZoneIsResponsive.
If you are seeing this frequently, we recommend checking your network or contacting Support for assistance.